Terms and Conditions

Moon Jamaica+Reservations is a virtual concierge service designed to increase the exposure of your business and drive bookings while charging a competitive commission equal to 10% of the base cost of your product or service before taxes and fees.

In confirming the availability of your product or service to users inquiring using the Moon Jamaica+Reservations platform, you are committing to holding this product or service for 24 hours immediately once the service provider has been notified by email that a non-refundable 10% deposit has been received by Moon Jamaica+Reservations. The base rate quoted the guest must be the same base rate, or lower, than that published on your business website and on any other booking platforms and promotional material.

The 10% deposit collected by Moon Jamaica+Reservations from the user represents the total commission due for the virtual concierge service provided the user and under no circumstances will this deposit be refunded to the guest or transferred to the business which will provide the service to the user. As soon as a deposit has been received by Moon Jamaica+Reservations, a user’s contact information will be sent by email to the email address registered with your business listing. The service provider’s contact information will also be sent to the guest. The business is responsible for collecting the balance due according to your deposit and payment policies, which must be made available in clear language during the registration of your business listing.

Including contact information in communication with a user prior to a booking being confirmed is a breach of the terms of use of this site. Failure to adhere to this policy will result in removal of your listing from the site with no refund of any payments made.